Appearance
Public Invoice Page
Every invoice has a link that works without a login. It is what the "pay your invoice" button in your emails points at.
What the payer sees
- The invoice with your logo and account details
- Line items, tax, discounts, fees, and the balance
- The due date
- A download PDF button
- Payment options
Paying
Card — with the surcharge applied if you have one, shown before they commit rather than discovered afterwards.
Bank transfer (ACH) — if you have it enabled, with whatever message you configured. Worth making prominent on large invoices; the fee difference on a $6,000 hall rental is real money.
Mail a check — if enabled, the page shows your address and instructions rather than leaving them to guess.
Partial payments
Where allowed, the payer can pay part of the balance. The invoice moves to partial and the remainder keeps its due date and its reminders.
Tracking
Opening the page marks the invoice viewed. That distinction — sent versus viewed — is the difference between chasing somebody who is ignoring you and re-sending to somebody whose spam filter ate it.
Reminders
Reminder emails point at this same link, before the due date and after it. The link does not change between sends.
Renters with a login
A renter with portal access sees the same invoice inside the portal, where they can pay with a saved card rather than typing a number in.
Both routes work. Do not make people choose — send the link, and the ones with a portal will use whichever is in front of them.
After payment
The payment is recorded immediately, the balance updates, and a receipt goes out. If the browser dies mid-payment but the charge succeeded, the Stripe webhook reconciles it — see Payments.